
If you use POP3 and are traveling or check your mail from multiple locations, you will not be able to view any of your old mail because the messages only exist on the computer on which you originally received your mail. When you check your mail, all of the mail is downloaded to your computer and is no longer maintained on the server.

With POP3, your mail is saved in a mailbox on the remote server until you check your mail. This means when you log in to the SmarterMail Web interface, actions you performed on email clients and mobile devices will automatically appear in the Web interface (and vice versa). Unlike POP, IMAP offers two-way communication between your SmarterMail mailbox and your email client(s). In addition, IMAP idle is an optional feature of the IMAP protocol that pushes all new messages to Outlook as they are received by the mail server.

IMAP is a protocol that keeps all messages and folders on the server.

View articles for SmarterMail 15.x and earlier.įor messages, users should set up an account within Outlook using either IMAP or POP3. This article applies to recent versions of SmarterMail.
